How does after-sale support translate for customers? BUSRide spoke with industry experts on the value of post-sales service and support. What does “after-sale support” mean to your company? What levels of service and support after the sale do you provide? Kevin Dawson: For Prevost, Volvo, and Nova Bus, the three brands we’re supporting, after […]
When the United Motorcoach Association purchased the online bus travel search engine Busrates.com, the intent was to provide a member benefit: a way for members to improve their lead generation and bring in new business. Along the way, Busrates.com brought a second benefit to operators and the traveling public, it provided an online venue to […]
The stated mission of REV Group, headquartered in Milwaukee, WI, is to connect and protect passengers worldwide with dependable, trusted specialty vehicles delivering top-level performance, durability and safety. Per REV Group CEO Tim Sullivan, the company accomplishes its mission by taking full advantage of its diverse portfolio of vehicles. “REV’s strength lies in its […]
Avail Technologies, State College, PA, is an enterprise-level solutions provider for public transit, specializing in Intelligent Transportation Systems (ITS), Enterprise Resource Planning (ERP), and Enterprise Asset Management (EAM) solutions. In an interview with BUSRide, Rick Spangler, chief technology officer at Avail Technologies, answers a few critical questions about integrating ITS, ERP, and EAM systems. What […]
With a fleet that is 65 percent ARBOC, this Holland-based operator caters to travelers of all mobility needs Originally formed in 2000 as an outgrowth of Holland’s dial-a-ride bus service, Macatawa Area Express (MAX), is a small urban transit system that provides mass transportation in Ottawa County’s Holland-Zeeland metropolitan area. The system operated three simple […]
How have things changed since the ELD mandate? BUSRide explores the current state of the motorcoach industry’s device adoption, issues and future perspectives with industry experts. Since the Electronic Logging Device (ELD) mandate has taken effect, how do you feel that the motorcoach industry is keeping up, and to what degree has the industry adopted […]
Minister François Bausch together with the technical services of the Ministry of Transport and Voyages Emile Weber, as well as representatives from Irizar e-mobility, have officially presented the first six electric buses of a total of ten which will be delivered over the course of this year. These initial six units are 12-metre long Irizar ie bus […]
Davey Coach Sales recently unveiled the new 2019 Turtle Top VanTerra at their annual Customer Appreciation Day event. Davey Coach Sales is one of the leading distributors of the Turtle Top brands and welcomed the opportunity to share it with their valued customers. “The changes they made to this model offer more comfort and convenience […]
ABA releases statement on Supreme Court ruling to uphold Trump Administration travel ban In response to the Supreme Court ruling to uphold the Trump Administration’s travel ban on nationals from seven countries from entering the United States, Peter Pantuso, president & CEO of the American Bus Association (ABA), released the following statement. “Instead of showing […]
Westmatic, a large vehicle wash system manufacturer, announced the company’s newest regional office on June 25, 2018. It is located in Torrance, California. “The new Torrance location will provide sales support, parts and service for Westmatic’s west coast customers.” states Steve Wawro, President of Westmatic. “Our new Key Account Manager for California, Mattias Nilsson, and Johanna […]