Hamilton Street Railway (HSR), public transit provider for Hamilton, Ontario, since 1874, launched their new HSRnow mobile app in early September. The mobile app is the latest product in a suite of trip planning tools for HSR customers, enabling access to real-time information using the channel of their choice. HSR’s fleet includes 267 buses and […]
Proterra, a leading innovator in heavy-duty electric transportation, today introduced its newest battery-electric transit vehicle, the Proterra ZX5™ electric bus. The ZX5 bus, Proterra’s fifth generation battery-electric transit vehicle, features a new streamlined vehicle design and maximizes the amount of energy that can be stored onboard the vehicle to increase power and range. The 40-foot […]
Cincinnati Metro riders will get their first look at the agency’s new buses this week as 19 new 2000 series buses roll into service. Each bus features rider-requested amenities like Wi-Fi, convenient on-board charging ports for electronic devices and new vinyl seats offering a more secure seating position for passengers. The buses also provide more […]
Complete Coach Works (CCW) is pleased to announce its contract to convert two, 2004 35′ Gillig buses into Zero Emission Propulsion System (ZEPS) buses for Twin Transit in Centralia, WA. CCW takes previously used, internal combustion engine buses and remanufactures them into like-new vehicles containing ZEPS all-electric drivetrain systems. ZEPS is an integrated technology tested […]
Connectpoint®, a leading provider of ePaper technology-based real-time passenger information to the U.S. transportation industry, has been awarded a five-year contract by King County Metro Transit in Seattle, WA, to provide hundreds of “smart city” digital signs for the agency’s RapidRide stations and transit centers—including Connectpoint’s latest 42” Digital Bus Stop®. Connectpoint’s cloud-based management system, […]
A new children’s picture book “Public Transportation – From the Tom Thumb Railroad to Hyperloop and Beyond” written by transit industry leader and top podcast host, Paul Comfort and illustrated by Sudeep KP is being released October 1, 2020. Inside the wonderful world of Public Transportation – Children discover its history, how public transportation has […]
Complete Coach Works (CCW) is at the midway point of a project with Long Beach Transit (LBT) to perform a mid-life rehabilitation on (72) 2012, 2013, 2015 Gillig buses. The project includes a cosmetic rehabilitation and engine replacement. The 40-foot-long buses are being repowered with the new Cummins L9N CNG “Near Zero” engines. The newer […]
For Steve Spade, general manager of Sun Tran, Sun Van and Sun Link in Tucson, Arizona, transit service is about creating “raving fans.” Drawn from “Raving Fans: A Revolutionary Approach to Customer Service,” a book by Ken Blanchard and Sheldon Bowles, this theory posits that all businesses should be focused on understanding customer expectations. Once […]
By Roger Helmy, Trapeze Group Time and time again, when we have faced adversities, we have rallied only to become even stronger. The COVID-19 pandemic is no different. While COVID-19 brought new challenges to transit, it also showed us the importance of making sure transit is positioned to manage whatever challenges lay ahead. We need […]
As various industries do their part to support social distancing measures, the “new normal” way of operating has posed challenges, and driven innovation. The transit industry is no exception, and as transit operators have continued to play a key role in supporting essential services and providing transport for those who need it, they have also […]