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King County Metro Transit awards Connectpoint® five-year digital signage contract

Connectpoint®, a leading provider of ePaper technology-based real-time passenger information to the U.S. transportation industry, has been awarded a five-year contract by  King County Metro Transit in Seattle, WA, to provide hundreds of “smart city” digital signs for the agency’s RapidRide stations and transit centers—including Connectpoint’s latest 42” Digital Bus Stop®. Connectpoint’s cloud-based management system, […]

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Paul Comfort pens new children’s book on public transportation

A new children’s picture book “Public Transportation – From the Tom Thumb Railroad to Hyperloop and Beyond” written by transit industry leader and top podcast host, Paul Comfort and illustrated by Sudeep KP is being released October 1, 2020. Inside the wonderful world of Public Transportation – Children discover its history, how public transportation has […]

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Mid-Life Rehabilitation Long Beach Transit Project is Near Completion of Phase One

Complete Coach Works (CCW) is at the midway point of a project with Long Beach Transit (LBT) to perform a mid-life rehabilitation on (72) 2012, 2013, 2015 Gillig buses. The project includes a cosmetic rehabilitation and engine replacement. The 40-foot-long buses are being repowered with the new Cummins L9N CNG “Near Zero” engines. The newer […]

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Tucson’s Sun Tran makes it easy to give riders real-time information

For Steve Spade, general manager of Sun Tran, Sun Van and Sun Link in Tucson, Arizona, transit service is about creating “raving fans.” Drawn from “Raving Fans: A Revolutionary Approach to Customer Service,” a book by Ken Blanchard and Sheldon Bowles, this theory posits that all businesses should be focused on understanding customer expectations. Once […]

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3 questions for the future of transit in a post-COVID-19 World

By Roger Helmy, Trapeze Group Time and time again, when we have faced adversities, we have rallied only to become even stronger. The COVID-19 pandemic is no different. While COVID-19 brought new challenges to transit, it also showed us the importance of making sure transit is positioned to manage whatever challenges lay ahead. We need […]

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Responding to the new normal in the transit industry

As various industries do their part to support social distancing measures, the “new normal” way of operating has posed challenges, and driven innovation. The transit industry is no exception, and as transit operators have continued to play a key role in supporting essential services and providing transport for those who need it, they have also […]

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Integrating ITS with Legacy Systems

BUSRide spoke with key transit thought leaders about integrating new Intelligent Transportation Systems (ITS) with legacy technology. Their in-depth discussion explored the risks associated with poor integration; unique challenges faced by early adopters; first steps toward integrating disparate systems; and the value of data warehousing. What problems do “disconnected” systems pose for agencies? David Mugica: […]

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Big Data has big payoffs for this APTA-award winning transit agency

Contributed by TripSpark staff   Long-time TripSpark partner Blacksburg Transit (BT) won the American Public Transportation  Association’s 2019 Outstanding Transit System award for North America, in the small urban system category.  Tim Witten, ITS and Special Projects Manager for BT talks about how Big Data has helped improve customer experience, planning and service.   What TripSpark products […]

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Designed for paratransit, Suffolk County Transit makes notable difference in peak-hour dispatching

The fundamental job of fixed-route and paratransit services are the same: get passengers from point A to B in the shortest amount of time. There are other similarities but, right now, it’s the differences that matter. Paratransit already uses different scheduling software because they don’t travel along a fixed route; they are often door-to-door. So, […]

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Agencies nationwide honor Rosa Parks

Milwaukee County Transit System Milwaukee County Executive Chris Abele, the Milwaukee County Transit System (MCTS) and the Milwaukee County Office on African American Affairs (OAAA) partnered to honor the life of Rosa Parks and recognize her contribution to the ongoing fight for equality and equity for all. MCTS kept a seat open on every bus […]

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