For Steve Spade, general manager of Sun Tran, Sun Van and Sun Link in Tucson, Arizona, transit service is about creating “raving fans.” Drawn from “Raving Fans: A Revolutionary Approach to Customer Service,” a book by Ken Blanchard and Sheldon Bowles, this theory posits that all businesses should be focused on understanding customer expectations. Once […]
By Roger Helmy, Trapeze Group Time and time again, when we have faced adversities, we have rallied only to become even stronger. The COVID-19 pandemic is no different. While COVID-19 brought new challenges to transit, it also showed us the importance of making sure transit is positioned to manage whatever challenges lay ahead. We need […]
The Safe-T-Bus and EZSafe system are generating interest for unique, accessible design With the introduction of the EZSafe floor system in its Safe-T-Bus buses and shuttles, MobilityTRANS is ushering in a new wave of high-tech safety features to its product line. MobilityTRANS President Dave Brown founded the Michigan-based company after working for nearly a decade […]
BUSRide Maintenance recently convened a group of industry experts to discuss the latest in telematics technology, and specifically how it relates to a well-running maintenance operation. Our panelists for this discussion were: Brian Nelson Engineering Manager ABC Companies Robert Hitt Director of Aftermarket Training North America Prevost Fred Fakkema Vice President, Compliance Zonar Systems Which […]
Mike McDonal – Director, Regulatory Compliance and Industry Relations – Saucon Technologies Christian Riddell – President – United Bus Technology Fred Fakkema – Vice President, Compliance – Zonar Systems The “grandfather clause” allowing operators to use automatic on-board recording devices (AOBRDs) in lieu of electronic recording devices (ELDs) is rapidly approaching expiration. Per Section 395.15 […]
The team at Kansas City Area Transportation Authority (KCATA) considers the agency a leader in Smart City deployment — increasing operational efficiency by continuously rolling out technology and data-gathering tools on the cutting-edge of public transit. To that effect, KCATA has been hard at work on expanding MAX, the city’s Bus Rapid Transit (BRT) line. […]
By Michael Taylor As more shuttle and paratransit fleet owners face pressure to reduce emissions and create a cleaner and safer environment for their communities, many operators have turned to alternative propulsion options like propane autogas and electric to reach sustainability goals. Prior to making the transition to any alternative fuel, there are several important […]
By Alex Gibson Climate change continues to be top of mind for cities, and across the country city leaders are tirelessly trying to figure out how to get cars off the road and reduce carbon emissions. Revamping public transportation can be the best strategy forward, but most cities approach it the wrong way, spending […]
Next-Gen Telematics and Fleet Management BUSRide spoke with Jenny Shiner, marketing communications manager at GPS Insight, about the latest features available in telematics and fleet management, the roles of proprietary and open systems, the electronic logging devices (ELD) mandate, and the development of autonomous vehicles.
By Paola Realpozo The severe congestion, shortage of parking, and multiple mobility modes are some of the challenges big urban cities face today. Cities are now looking for new solutions and technologies to drive innovation across the city’s public transportation under aegis of smart city initiatives. A smart city drives more innovation that attracts business […]