Innovation Archives - BUSRide


3 questions for the future of transit in a post-COVID-19 World

By Roger Helmy, Trapeze Group Time and time again, when we have faced adversities, we have rallied only to become even stronger. The COVID-19 pandemic is no different. While COVID-19 brought new challenges to transit, it also showed us the importance of making sure transit is positioned to manage whatever challenges lay ahead. We need […]

Tucson’s Sun Tran makes it easy to give riders real-time information

For Steve Spade, general manager of Sun Tran, Sun Van and Sun Link in Tucson, Arizona, transit service is about creating “raving fans.” Drawn from “Raving Fans: A Revolutionary Approach to Customer Service,” a book by Ken Blanchard and Sheldon Bowles, this theory posits that all businesses should be focused on understanding customer expectations. Once […]

Responding to the new normal in the transit industry

As various industries do their part to support social distancing measures, the “new normal” way of operating has posed challenges, and driven innovation. The transit industry is no exception, and as transit operators have continued to play a key role in supporting essential services and providing transport for those who need it, they have also […]

COTA Secures with Safety Vision

The Central Ohio Transit Authority (COTA) provides fixed-route and paratransit services for greater Columbus and Central Ohio — orchestrating more than 19 million annual passenger trips for the area’s 1.2 million residents. COTA has around 1,170 employees and maintains a fleet of 321 fixed-route transit vehicles, 75 paratransit vehicles, and 12 micro-transit vehicles. As such, […]

ABC Companies heads off COVID safety challenges with curated CLEANS™ program

ABC Companies is helping operators meet the challenges of passenger transport and driver safety in the post-pandemic era. The company’s CLEANS™ (Contact Limitation & Eradication of Airborne Noxious Systems) product suite offers business owners a “layered” approach to enhance safety measures for passengers onboard, and more importantly for their drivers. “Making drivers and riders feel […]

Ramping Up Recovery

MCI packages resources to keep motorcoach travel moving ahead As operators resume their schedules and rebuild business, MCI is dedicating itself to helping customers get back on the road with new processes and procedures—and a strong emphasis on passenger care. “Our main goal is to support our customers’ efforts to inspire passengers to ride again […]

Transit Agencies Across America Begin to Ramp Up Service

As restrictions related to COVID-19 have eased in the United States, many transit agencies are beginning to ramp up operations and resume regular – but specialized – services. The coronavirus crisis resulted in many agencies seeing a ridership loss of up to 90%. Now, as services restart, cities and municipalities are implementing new procedures to […]

Are You Ready for H.265?

Picture this: you have implemented the latest video compression technology (H.265) on your fleet of 20 buses. Each bus has 12 cameras and you downloaded two hours of footage per bus to a USB. You’re excited to review the high-quality video on your 2015 computer, but when you insert the drive, open your computer video […]

Integrating ITS with Legacy Systems

BUSRide spoke with key transit thought leaders about integrating new Intelligent Transportation Systems (ITS) with legacy technology. Their in-depth discussion explored the risks associated with poor integration; unique challenges faced by early adopters; first steps toward integrating disparate systems; and the value of data warehousing. What problems do “disconnected” systems pose for agencies? David Mugica: […]

Big Data has big payoffs for this APTA-award winning transit agency

Contributed by TripSpark staff   Long-time TripSpark partner Blacksburg Transit (BT) won the American Public Transportation  Association’s 2019 Outstanding Transit System award for North America, in the small urban system category.  Tim Witten, ITS and Special Projects Manager for BT talks about how Big Data has helped improve customer experience, planning and service.   What TripSpark products […]