Leading Through Innovation DJ Hammingh, senior sales representative for North America at ETA Transit, told BUSRide about why ETA’s customer service focuses on the small things, how the company is pushing transit beyond the paradigm of legacy ITS, and how ETA plans to tackle unique challenges that arise in the “new normal.” Please describe your […]
Leading Through Innovation BUSRide spoke with Brandon Curtis, Mass Transit SME for ETA Transit, about what drew him to this burgeoning ITS company; how its SPOT™ system aims to enhance the ownership experience for transit agencies; and how ETA is poised to continue disrupting transit technology for decades. With all your experience in public transportation, […]
The Pennsylvania-based company was approved for U.S. and Canada for its intrinsically-safe hydrogen gas sensor capabilities Bus propulsion options are always evolving. In the 1990s, gasoline and diesel fuels evolved to cleaner compressed natural gas (CNG), liquefied natural gas (LNG) and liquefied petroleum gas (LPG). In the 2010s, all-electric battery buses were introduced. To extend […]
Proterra, a leading innovator in heavy-duty electric transportation, today introduced its newest battery-electric transit vehicle, the Proterra ZX5™ electric bus. The ZX5 bus, Proterra’s fifth generation battery-electric transit vehicle, features a new streamlined vehicle design and maximizes the amount of energy that can be stored onboard the vehicle to increase power and range. The 40-foot […]
Peachtree Corners – the nation’s first smart city environment powered by real-world infrastructure and next-generation connectivity – today announced its strategic collaboration with the Bosch Building Technologies division to test, demonstrate and develop the future of video-as-a-sensor technology. As Peachtree Corners further strengthens its position as the premiere testbed of autonomous mobility and smart city […]
For Steve Spade, general manager of Sun Tran, Sun Van and Sun Link in Tucson, Arizona, transit service is about creating “raving fans.” Drawn from “Raving Fans: A Revolutionary Approach to Customer Service,” a book by Ken Blanchard and Sheldon Bowles, this theory posits that all businesses should be focused on understanding customer expectations. Once […]
By Roger Helmy, Trapeze Group Time and time again, when we have faced adversities, we have rallied only to become even stronger. The COVID-19 pandemic is no different. While COVID-19 brought new challenges to transit, it also showed us the importance of making sure transit is positioned to manage whatever challenges lay ahead. We need […]
As various industries do their part to support social distancing measures, the “new normal” way of operating has posed challenges, and driven innovation. The transit industry is no exception, and as transit operators have continued to play a key role in supporting essential services and providing transport for those who need it, they have also […]
The Central Ohio Transit Authority (COTA) provides fixed-route and paratransit services for greater Columbus and Central Ohio — orchestrating more than 19 million annual passenger trips for the area’s 1.2 million residents. COTA has around 1,170 employees and maintains a fleet of 321 fixed-route transit vehicles, 75 paratransit vehicles, and 12 micro-transit vehicles. As such, […]
ABC Companies is helping operators meet the challenges of passenger transport and driver safety in the post-pandemic era. The company’s CLEANS™ (Contact Limitation & Eradication of Airborne Noxious Systems) product suite offers business owners a “layered” approach to enhance safety measures for passengers onboard, and more importantly for their drivers. “Making drivers and riders feel […]