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Amp Up Your Motorcoach Safety & Compliance Program this Summer with the Bus Industry Safety Council and the Bus Maintenance & Repair Council

  By Brandon Buchanon The Bus Industry Safety Council (BISC) and the Bus Maintenance & Repair Council (BusMARC) are organizations sponsored by the American Bus Association (ABA) and several supporting partners committed to motorcoach safety. The safety of our passengers, drivers and buses is the number one priority for our industry. Fortunately, we have a […]

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ABC weighs in on how to build a better customer service experience

Over 60 years and four generations in, ABC Companies, a North American leader in the motorcoach industry uses customer-centric processes, supported with focused leadership and industry experience all driven by family values to provide customers a competitive advantage today and tomorrow.   “I’ve had the great privilege of growing up in this business,” said President […]

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Best practices make perfect at GO Riteway Transportation Group

Founded in 1957 by Rollie and Pearl Bast with just four school buses, today GO Riteway is a staple in the Wisconsin student transportation system. Now the company is making a move to expand their “gold standard” level of service into the tour and charter markets in the surrounding tri-state area. With two recent acquisitions […]

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ROSE Chauffeured Transportation streamlines with Prepaid Expense Cards

ROSE Chauffeured Transportation has served the Charlotte, North Carolina, area with a dedicated team of drivers, dispatchers, technicians and managers since its 1985 founding by H.A. and Andy Thompson as family-owned limousine business. Now a full-fledged charter company with a fleet of over 35 vehicles (including 21 motorcoaches), the company prides itself on providing a top-to-bottom […]

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Transitioning from AOBRD to ELD: A Roundtable Discussion

Mike McDonal – Director, Regulatory Compliance and Industry Relations – Saucon Technologies Christian Riddell – President – United Bus Technology Fred Fakkema – Vice President, Compliance – Zonar Systems The “grandfather clause” allowing operators to use automatic on-board recording devices (AOBRDs) in lieu of electronic recording devices (ELDs) is rapidly approaching expiration. Per Section 395.15 […]

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Eliminate surveillance guesswork

Using video and vehicle metadata to find the evidence you need By Keith Winchester One of the primary benefits of equipping your bus fleet with video surveillance is the ability to use recorded video to solve problems. Video helps facilitate that “aha” moment, when a security or risk management officer finds the evidence they’re looking […]

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Tampa to host ThinkTransit conference

The technology conference by Trapeze Group will run for three days in April By Skylar Griego The transition into spring brings many things to look forward to in North America: blooming plants, longer days and the annual ThinkTransit conference by Trapeze Group. In the last 26 years, the ThinkTransit conference has evolved from a hands-on […]

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Interview only the best drivers

Scheig Associates’ solutions ensure that only superior applicants make it to the interview phase.

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Operators can ask for help

ABC Companies manages the details through Fleet Assist.

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When customers speak, the response is faster and better

Dayton RTA, Dayton, OH, always tries to provide the best possible transit service. As hard as we try, as a public agency we know we are going to receive comments and complaints about an RTA experience at one time or another.

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