Operations Archives - BUSRide


Prevost celebrates the opening of its largest North American service center in California

Prevost opened its newest and largest Service Center in North America in Hayward, California, welcoming customers and local supporters for an afternoon of celebration on November 19. The opening was a major milestone for Prevost, representing the coast-to-coast reach of its industry-largest support network. The company said the new 67,000 square-foot service center in Hayward […]

What Can Telematics Do For My Maintenance Operation?

BUSRide Maintenance recently convened a group of industry experts to discuss the latest in telematics technology, and specifically how it relates to a well-running maintenance operation. Our panelists for this discussion were: Brian Nelson Engineering Manager ABC Companies Robert Hitt Director of Aftermarket Training North America Prevost Fred Fakkema Vice President, Compliance Zonar Systems Which […]

Agencies nationwide honor Rosa Parks

Milwaukee County Transit System Milwaukee County Executive Chris Abele, the Milwaukee County Transit System (MCTS) and the Milwaukee County Office on African American Affairs (OAAA) partnered to honor the life of Rosa Parks and recognize her contribution to the ongoing fight for equality and equity for all. MCTS kept a seat open on every bus […]

ABC weighs in on how to build a better customer service experience

Over 60 years and four generations in, ABC Companies, a North American leader in the motorcoach industry uses customer-centric processes, supported with focused leadership and industry experience all driven by family values to provide customers a competitive advantage today and tomorrow.   “I’ve had the great privilege of growing up in this business,” said President […]

Best practices make perfect at GO Riteway Transportation Group

Founded in 1957 by Rollie and Pearl Bast with just four school buses, today GO Riteway is a staple in the Wisconsin student transportation system. Now the company is making a move to expand their “gold standard” level of service into the tour and charter markets in the surrounding tri-state area. With two recent acquisitions […]

ROSE Chauffeured Transportation streamlines with Prepaid Expense Cards

ROSE Chauffeured Transportation has served the Charlotte, North Carolina, area with a dedicated team of drivers, dispatchers, technicians and managers since its 1985 founding by H.A. and Andy Thompson as family-owned limousine business. Now a full-fledged charter company with a fleet of over 35 vehicles (including 21 motorcoaches), the company prides itself on providing a top-to-bottom […]

NJ TRANSIT streamlines paratransit reservations and fare collection with web-based solutions

Through technological advancements and the advent of social media, consumer expectations are at an all-time high. Consumers have become independent in information gathering and don’t want to have to wait to get their answers. It shouldn’t be surprising that transit passengers expect the same level of service and instant gratification. In the transit world, this […]

Montebello Bus Lines’ technologically advanced wash system with N/S Corporation

Montebello Bus Lines (MBL), the third largest municipal bus system in Los Angeles County, prides itself on exceptional, safe service, and well-maintained, clean buses. MBL provides annual trips to 8 million passengers in the communities of Alhambra, Bell Gardens, Boyle Heights, Commerce, Downtown Los Angeles, East Los Angeles, La Mirada, Montebello, Monterey Park, Pico Rivera, […]

Oahu’s TheBus and Trapeze develop headway management system

There is nothing worse than your passenger missing their bus due to poor headway spacing. They show up to the stop on time expecting a ride. But, because of bunching, they have no idea their bus has already come and gone or is too full for them to get on. It’s frustrating for them because […]

Checker Bus streamlines operations with busHive

 The Client One of busHive’s many satisfied customers is Checker Bus LLC, in Marquette, Michigan. Checker has a fleet of over 30 buses which include Entertainer coaches, Mini-coaches, Limo buses, trolleys, school buses, vans, SUVs, and of course, motorcoaches for weddings and tours across the upper mid-west. Checker operates their own garage with three full-time […]