The proposal Destination Shuttle Services (DSS), Los Angeles, CA, first presented in 2000 was strong enough to convince 13 competing hotels within a 1-1/2-mile radius of Los Angeles International Airport to buy into its idea for a singular consolidated and fully integrated shuttle bus service.

Five percent of all passengers traveling by air utilize hotel shuttle services for convenient transport to and from the serving airports. Based on the economic report prepared for 2008 by the Air Transport Association, 769.2 million travelers flew nationwide, meaning that more than 38,460,000 people used hotel shuttle bus service. LAX represents only 6.8 percent of the total number of people who rely on this service.

he current belt-tightened economic climate has created the need for public and private sector enterprises alike to explore new areas within their operations for cost-savings and improved efficiencies. At Rochester Genesee Regional Transportation Authority (RGRTA), Rochester, NY, we are known for managing our mid-sized transit organization like a private business.