How does after-sale support translate for customers? BUSRide spoke with industry experts on the value of post-sales service and support. What does “after-sale support” mean to your company? What levels of service and support after the sale do you provide? Kevin Dawson: For Prevost, Volvo, and Nova Bus, the three brands we’re supporting, after […]
How have things changed since the ELD mandate? BUSRide explores the current state of the motorcoach industry’s device adoption, issues and future perspectives with industry experts. Since the Electronic Logging Device (ELD) mandate has taken effect, how do you feel that the motorcoach industry is keeping up, and to what degree has the industry adopted […]
For this important discussion on the value of surveillance as a crime deterrent and risk management tool, BUSRide spoke with the following experts: Anthony Incorvati business development manager transportation Axis Communications, Inc. Lucius McCelvey sales manager mass transportation Safety Vision What is your company’s surveillance expertise? What are your capabilities? Lucius McCelvey: Safety Vision has been […]
How exploration and advancement of bus technologies directly influences social and environmental evolution By Lindy Norris With increasing public scrutiny on political decisions as they impact climate change, zero-emission options for public transportation are coming front and center in the consideration set for public transportation authorities. Over the past six months, climate change has established […]
Currently, VDL Bus & Coach has delivered and taken orders for more electric buses than any other European manufacturer. Headquartered in Eindhoven the Netherlands, The VDL Groep (Van Der Leegte Groep) can trace its history back to 1953 when the grandfather of the current president and chairman, Willem Van Der Leegte, established a metal working […]
Family values, quality and consistency – the secrets to success at Windstar Lines. The Greteman brothers of Windstar Lines of Carroll, IA, have a family secret! In brief: Seek character and nurture talent. Jeff Greteman, Windstar president, says the company has thrived as a family-run business for over 20 years because his parents, the company’s founders, […]
I recently visited the headquarters and principal factory of Irizar. It is in the mountainous Basque region of Northern Spain, about 40 miles from the beautiful coastal city of San Sebastian. The highway climbs gradually through hilly terrain with higher mountains visible in the distance. On every flat piece of land there are either factories […]
By Richard Tackett When Chuck Abbott signed on as CEO of Gray Line of Tennessee, Nashville, TN, in early 2015, one of his first orders of business was exploring options for a new insurance provider. More than anything, the reason was a combination of rate escalation and a desire for more proactive attention on claims […]
Is your maintenance facility covered? By Tim O’Bryan The continuing series with Tim O’Bryan, president of Service Insurance Agency, Richmond, VA, turns its attention to the maintenance facility, specifically Garage Liability and Garagekeepers Legal Liability. Both are important policies to consider for any operator conducting third-party maintenance. What are the essential elements of insuring a […]
Testing ensures safe accessibility By Robert Portney There was a time when reinforcing a crack or failure simply meant throwing more steel at it. Today, however, advanced technology brings a much more analytical and scientific approach to assessing actual stress points. REV Bus Group is one of a few OEMs that actually simulates the durability […]