How account-based systems are wooing riders with the promise of flexibility and choice To reach the ideal transit payment solution, customer convenience must be factored into the equation, according to solutions specialist at Vix Technology, Nick Halden. He shares his insight on how account-based fare collection is making it easier to pay for transit than […]
By Cliff Anderson Passenger information systems have become a key customer service tool for transit agencies to communicate efficiently and effectively with their riders. Of course, passengers expect to know when their bus will arrive/depart, the route it will travel, and which stops and connections are on the route. However, they will also want to […]
The International Motorcoach Group (IMG) announced Brown Coach as the 2017 “Operator of the Year” at their annual Strategic Alliance Meeting in Nashville. The award was accepted by Stephen Brown, vice president, Brown Coach, on behalf of his brother Robert, their families and the entire team at Brown Coach who made this recognition possible. […]
By Doug Oswald Issues that negatively impact ridership levels can harm a transit authority’s credibility – even threaten its existence. A leading concern among today’s transit riders is the cleanliness of transit vehicles. People have become increasingly worried about germs that they may come into contact with – or even illnesses that they may contract […]
By Steven Winnefeld Several new options for mobile video security and surveillance have emerged in the technology marketplace. Small, compact, event-based recorders offer video review services and driver behavior modification (DBM) reports. Their employees look over any generated events that create a number of reports and analytics that can be displayed on a dashboard for […]
Avail Technologies, State College, PA, is an enterprise intelligent transportation systems (ITS) solutions provider for public transit operators in the United States, specializing in total agency solutions for fixed route and paratransit. In an interview with BUSRide, Andrew Kissel, principal staff engineer at Avail Technologies, speaks about why agencies must seek out ITS providers that […]
What will the electric-driven landscape look like in 10 years? With leaders from some of North America leading manufacturers, we explore the advancements, regulations and issues surrounding zero-emission technology. Tom Webb – director, business development – BAE Systems Macy Neshati – senior vice president – BYD Heavy Industries Oscar Pardinas – regional sales manager – […]
By Michaela Oberbauer The American motorcoach market has been in a state of rapid change this past decade, moving toward increased comfort, style and enhanced passenger experiences. Improved seating is a crucial aspect of coach interior modernization, and operators must keep the following factors in mind when selecting their “seat of the future:” A tapered […]
By Paola Realpozo Technology in transportation has become more relevant than ever as the new opportunities and benefits that it brings are valued not only by users and operators, but also by everyone involved in the operation, maintenance and regulation of the service and vehicles. This vision for public transportation is becoming clear quickly: a […]
By Todd Ewing Picture this: Your driver has a full motorcoach of over 60 people, headed across the state to an exciting tourist attraction. Halfway through the trip, the driver sees the glow of red warning lights from the dash – the check engine and tire pressure lights. He pulls over to the side of […]