After-Sale Support
BUSRide recently spoke with various motorcoach providers to discover what after-sale support means to them, and how they ensure that they are fulfilling customer service needs. Panelists include: Duane Geiger – president and CEO – CH Bus Sales Kevin Dawson – vice president, parts sales & business development – Prevost Scott Robertson – director, product […]
When customers speak, the response is faster and better
Dayton RTA, Dayton, OH, always tries to provide the best possible transit service. As hard as we try, as a public agency we know we are going to receive comments and complaints about an RTA experience at one time or another.
Posted in Operations
Posted by Editors
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