Prevost, Sainte-Claire, QB, Canada, recently hosted the 2010 Volvo Bus Sales Academy at its Nashville Service Center conference facility. The Volvo Sales Academy is a global initiative by Volvo Bus, designed to train Sales Teams in these areas of importance.
This week-long sales training session focuses on customer satisfaction, product knowledge and communication strategies.
The Prevost New Coach, Pre-Owned and Bus Shell and Nova Bus Sales teams sharpened their skills that relate to customer needs, customer segmentation, product expertise, credit management and effective communications.
“The Academy was a great opportunity for the Prevost sales team to reinforce its commitment to our customers’ businesses,” says Robert Goodnight, Prevost vice-president, new coach sales. “This training strengthens our efforts to add greater value to each customer’s business model.”