Risk Archives - Page 3 of 3 - BUSRide


Action and training close the door to litigation

Rarely does an accident occur at a convenient time or place. How many times has a coach operator answered a call at the worst possible time of the day or night from a driver reporting an accident?

Turn customers to the rest of the story

From crashes to enforcement operations, reports indicate there is plenty of room for improvement in ensuring bus operators transport passengers in a safe manner. This industry has always hung its hat on the premise it is the safest form of ground transportation. However, in the mind of the public consumer, events over the past year have assaulted the reputation of motorcoach operators. Well-documented and publicized incidents coupled with the lesser-known and surprisingly high rate of vehicles and drivers placed out-of-service during enforcement blitzes erode the public trust and lend to an adversarial environment for enforcement.

Driver error is the issue

Most state transportation departments that conduct commercial vehicle inspections focus primarily on the vehicle, when in fact vehicular issues represent only 5- percent of all moving violations.

Differences and standards prescribe retrofit options

My last column [BUSRide, January-February 2010, Risk Management] focused on the decision many operators could soon face with regard to retrofitting seatbelts to the existing fleet. Such a decision will ultimately come down to several factors that include cost, restraint capabilities, customer demand and risk.

Never underestimate the dangers in any accident

Typically we think wheel bearing fires occur strictly as the result of traveling for long durations at highway speeds. Not so. In September I experienced a situation so innocuous I never thought it would ultimately cause a wheel bearing fire.

Fix it before it breaks

In unyielding market conditions, bus and motorcoach operators are casting a wide net in an effort to strengthen performance and improve the bottom line. One area executives can make improvements is in commercial insurance programs.

Notes on a gloomy economy and other bright moments

Not so long ago the government and other optimists were reluctant to acknowledge any sort of economic slowdown, let alone a recession. What a contrast with the here and now. Today there certainly is no shortage of doomsayers.

If it is not documented, it was not done

Most safety personnel and owners would say they provide driver training to ensure their drivers are capable of operating their vehicles. After all, buses are expensive to buy and expensive to repair, and a bus out of service for any reason is even more costly when the monthly payment comes due.

Measure then manage

Along with rising insurance rates bus companies also face growing concerns and exposures from a competitive standpoint. In this environment a growing number of carriers are evaluating their operations carefully in order to make improvements and create a roadmap for long-term success.

What a difference a driver makes

Hiring and retaining highly qualified drivers is among an operator’s greatest challenges. With increased ridership and greater focus on public transportation, the pressure to find safe and responsible drivers becomes more crucial as bus operations experience further expansion, but it is not necessarily risky business.