Most of the challenges facing fare collection revolve around the ease of use for your riders. Using multiple systems or complicated fare structures makes it difficult for new riders to feel comfortable, because they fear not having the correct ticket or amount of cash on hand. If your riders make a mistake because of an […]
BUSRide spoke with Nick Ross, industry solutions manager for Intelligent Transportation Systems (ITS) at Trapeze Group, about “smart cities,” and the part technology plays in advancing this important concept. How does the technology your company provides assist transit agencies and / or municipalities in operating a “smart city?” Connectivity is the name of the […]
BUSRide spoke with experts in intelligent transportation systems (ITS) about the importance of passenger communications in creating “smart cities” – and how innovations in technology will continue to shift passenger demands. Kirk Shore vice president of product management Clever Devices Nick Ross industry solutions manager intelligent transportation systems (ITS) Trapeze Group Please briefly describe your […]
By Todd Ewing Return on investment, or ROI—three little letters with one very significant meaning. Businesses today, especially those with fleets, are paying more attention to the ROI they get from each purchase, especially if that purchase includes technology that is intended to help their fleet operate more efficiently. Any opportunity for investment can be […]
BUSRide spoke with experts at the forefront of infotainment, to learn about advancements in the industry, and the future of rider engagement. The panelists for this discussion were: Steve Halberstadt – product manager – Clever Devices Cliff Anderson – marketing manager – Luminator Tim Mark – V.P. sales and marketing – Hanover Displays What is […]
How account-based systems are wooing riders with the promise of flexibility and choice To reach the ideal transit payment solution, customer convenience must be factored into the equation, according to solutions specialist at Vix Technology, Nick Halden. He shares his insight on how account-based fare collection is making it easier to pay for transit than […]
By Cliff Anderson Passenger information systems have become a key customer service tool for transit agencies to communicate efficiently and effectively with their riders. Of course, passengers expect to know when their bus will arrive/depart, the route it will travel, and which stops and connections are on the route. However, they will also want to […]
Avail Technologies, State College, PA, is an enterprise intelligent transportation systems (ITS) solutions provider for public transit operators in the United States, specializing in total agency solutions for fixed route and paratransit. In an interview with BUSRide, Andrew Kissel, principal staff engineer at Avail Technologies, speaks about why agencies must seek out ITS providers that […]
By Paola Realpozo Technology in transportation has become more relevant than ever as the new opportunities and benefits that it brings are valued not only by users and operators, but also by everyone involved in the operation, maintenance and regulation of the service and vehicles. This vision for public transportation is becoming clear quickly: a […]
By Richard Tackett When Birmingham Jefferson County Transit Authority (BJCTA) was searching for a new Intelligent Transportation Systems (ITS) suite, improved passenger information delivery was the agency’s primary goal. With the recent selection of Birmingham, AL, as host city of the World Games in 2021, the city is anticipating an influx of new transit users, […]