Prevost has updated its parts and ordering and warranty websites. The new look incorporates the Prevost corporate website design and the includes advanced e-commerce features.
Parts ordering, day or night
The Prevost online parts ordering process is the most advanced and customer focused system in the motorcoach world. Prevost offers 24/7 emergency parts ordering and 24/7 online parts ordering with a special online discount. As a cornerstone of the legendary
Prevost Parts and Service Network, Online
Ordering has the capabilities, the reach, and the depth of technical knowledge to make parts identification, placement of orders, and order shipping and tracking convenient and easy.
https://www.prevostcar.com/content/parts-ordering
Same-day shipping
Prevost offers same-day shipping of stock parts anywhere in the U.S. and Canada for orders received before 2 p.m.
Parts catalog
Prevost parts exclusive computerized parts catalog provides immediate access to all coach assemblies, subassemblies, and components. The catalog can “explode” any aspect/component of the coach. The system includes all coaches dating back to the 1980 model year – down to the nuts and bolts.
https://prevostparts.volvo.com/support/default.aspx
Prevost Parts and Service Centers use RF barcode technology for quick shipment of parts and, with the exception of normal wear items, all parts supplied and installed in a Prevost Parts and Service Center carry a one-year warranty.
Prevost online warranty
The Prevost online warranty system is a tool for warranty claim management and vehicle information. The system features claim submission, claim reporting, vehicle ownership change, vehicle standard and extended warranty information, and outstanding bulletins and recalls.
The warranty section of the Prevost corporate website also includes vehicle warranty policies, engine standard and extended warranty policies, warranty procedures, and a listing of the Prevost warranty department team.