Years ago when part-time driver Gene Mitchell was the crew chief for Purdue University Bus Department, he coined the saying, Anyone can get a bus anywhere, but no one can buy the kind of service that comes from someone who truly cares.
Along with rising insurance rates bus companies also face growing concerns and exposures from a competitive standpoint. In this environment a growing number of carriers are evaluating their operations carefully in order to make improvements and create a roadmap for long-term success.