August 2015 - BUSRide


Security and Surveillance

Calculating the ROI of transit surveillance By Lori Jetha Safety and security are at the core of every successful transit system operation, but when it comes time to cough up the money to upgrade surveillance equipment, it can often be difficult to secure funding. Getting the budget for an upgrade is usually the first hurdle […]

International Report

All kinds of drive systems at UITP The International Union of Public Transport (UITP) held its biennial Congress and Exhibition in the northern Italian city of Milan, June 8-10. Although Rome is the capital, Milan is the country’s financial and industrial powerhouse. The exhibition was spread over two large halls. The lower one was occupied […]

Driver Safety

                  By Prevost Prep Pre-trip prep If conditions look bad, get off the road. Anticipate a change in weather. Check a weather report before departure and always be prepared for sudden changes in road conditions. In threatening weather, the pre-trip inspection should include attention to tires, tire […]

TransIT

The Southwest of public transit bus companies By Mary Sue O’Melia If there is an incident that causes a significant delay in service or inconvenience for your customers, what are your policies and practices for dealing with the customer?  How does your agency define good customer service? Poor customer service examples In the past month, […]

The Connected Bus

The benefits of cloud-based management By Estee Woods As riders become more “wired,” transit agencies are modifying their services to be more in line with modern technology. Cloud-based management frees up agency resources in this regard, enabling agencies to reduce their in-house responsibilities and provide faster, better service for riders. King County, WA, has become […]

LESSONS LEARNED

The benefits of telematics and driver coaching By Dick Mahany Gone are the days of fleets being out of communication with drivers until they return from a trip. As technology has advanced and become more affordable, fleet managers have discovered more ways than ever to improve the performance of their drivers and track the movement […]

EQUAL ACCESS

Technology drives accessibility By Ryan Lamb Since the advent of the Americans with Disability Act (ADA) of 1990, accessibility for people with disabilities who rely bus transportation is evolving steadily toward a state of equal access for all passengers; those with mobility challenges using walkers, wheelchairs and scooters, to mothers with strollers, to the elderly. […]

Reenergizing the industry

Reenergizing the industry WTS Transportation YOU Summit attracts more young women to industry In Late June, in the midst of marriage equality and affordable healthcare wins for the U.S., senior U.S. Department of Transportation administrators, agencies such as the National Transportation Safety Board (NTSB) and Washington Metropolitan Area Transit Authority (WMATA), and high-profile leaders from […]

Company safety starts with culture

Company safety starts with culture NTSB Leader speaks to motorcoach Industry at Bus Industry Safety Council Members of the Bus Industry Safety Council (BISC) heard from one of the nation’s top transportation safety experts during its recently concluded three-day annual summer meeting in Baltimore, June 22-24. National Transportation Safety Board (NTSB) Member Earl Weener Ph.D. […]

FOCUS ON: FARE COLLECTION: Trapeze Group

Simplifying the complex fare revenue management landscape By Floyd Diaz In 2015, transit managers can walk into the office and have the total revenue generated for all transit activities over the last 24 hours on display to greet them. They have instant access to the details that make up that number; by pass type, by […]